In Accountabililty Leadership, Gerald Kraines presents a radical and revisionist point of view in support of hierarchy and accountability as tools to boost organizational productivity.

In his work consulting for major corporations throughout the country, Gerald Kraines consistently hears that 60% to 70% of any organization’s potential effectiveness goes unrealized. If everyone in the organization were doing exactly what they were suppose to do and did so at full potential, imagine how much more effective companies could be!

Business leaders who employ the principles put forth in Accountability Leadership stand to multiply their chance of success and market leadership. Managers and their companies who have implemented this approach report such achievements as:

• Cross-functional team aligned, flexible, and adaptive–but also focused, disciplined, and accountable.
• Improved, free-flowing, and value-adding employee-manager communication.
• Accurate development of each employee’s full potential.

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This book reveals a new concept that all great leaders have utilized but few if any have recognized: By presenting followers with a goal that offers a better future, thereby eliminating fears or major concerns, the leader creates an environment where teamwork naturally thrives, making extremely difficult objectives obtainable. This motivates followers, eliminating the need to utilize critical resources for motivation, and creating an efficiency that no supervision could ever achieve. Once followers start working as a team for the good of the organization, improvements naturally follow, especially in quality. Until now, definitions for quality have been vague and unhelpful at guiding organizations on where to improve. The new definition for quality introduced in this book will assist leaders in any organization to clarify exactly what quality is for that organization, making it possible for each worker to improve their products and services with each action taken. The benefits gained will improve employee and customer satisfaction to previously unheard-of levels. A clarification of how feelings impact overall results will change how future employees and organizations behave, creating an environment that is highly sustainable. Chris Whipple, president of Advanced Corporate Teams, provides training to develop Advanced Corporate Executives (A.C.E.). With over 20 years of management experience and a desire to share best practices, he set out to document a clear process for implementing goals. His research uncovered several missing details that the quality gurus never discovered. This book fills in the gap. He is a graduate of Johnson & Wales University in business management and can be contacted via the Advanced Corporate Teams website: www.advancedcorporateteams.com.

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Written for business owners and managers, it is a how to guide to achieving exceptional sales and service. Organized around the fundamental drivers of growth- sales and service – those areas of excellence leaders need to master to survive and thrive. Presents ideas, tips and techniques in “action drivers” designed for immediate action.

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Remember the Lone Ranger? The legendary Masked Man fought evil and stood up for the little guy. But he was generally hated by the authorities. He didn’t fit their mold or play their games. He couldn’t be turned, bribed or stopped … so they treated him as an outlaw. That’s the position of small business owners and executives today. No longer seen as providers of opportunity, creators of jobs, makers of wealth; instead they are seen – at least by most in Washington and many in state capitals – as greedy oppressors of the “working class.” Someone to be jealous of, untrusting of, careful about, watched with a wary eye. And as a business owner or executive, you can either pay attorneys to get you out of the trouble that bureaucrats are just waiting to spring on you – or you can empower your Human Resources person to be the defensive walls in your castle and avoid the trouble in the first place. That one person – generally underappreciated – is the first bulwark of defense against the hostile hoards of bureaucrats eager to plunder your wealth. Jim Edholm is President of BBI Benefits, and he’s been working with entrepreneurial employers for over 30 years. For many of those years, as a group benefits (health, dental, disability, etc.) advisor he primarily focused on helping employers reduce the cost of their benefit programs. But over the last decade he’s seen the ever-encroaching reach of government bureaucracies, and he’s coupled his benefits work with services that empower the employer to help reduce turnover, enhance productivity, and allow the small HR department to have the depth of HR and compliance resources that their much larger competitors have. In this book, Jim reveals his secrets of how that smaller employer (10-150 employees) can fight back and gain the power necessary to prosper.

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James S. Kunen—author of The Strawberry
Statement, an account of the 1968 student
uprising at Columbia University—chronicles
his adventures on the road to finding meaning
in work and life. He traces his evolution from
a rebellious youth who sees working as a kind
of death, to a laid-off corporate executive who
experiences not working as a kind of death,
to a reinvented and reinvigorated individual
who discovers something important and
meaningful to do.
The experience of falling victim to America’s
recession-ravaged economy (and the people
who run it) leads him along a career path far
different from anything he had planned. After
years of making a living, Kunen finally learns
how to make a life. Diary of a Company Man
will be a revelation not only to baby boomers
but to young people trying to figure out what
to do with their lives.

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Let go of clutter and organize every room of your house, including the kitchen and pantry, closet, garage, home office, and childrens’ rooms. The author’s ten-step system is presented in an easy-to-use, workbook-style layout with full-color photos demonstrating the various stages of the organizing process, illustrating not just “before and after,” but the realistic, messy, all-important steps in between. Leist’s method is based on the underlying principle that “it’s not about the stuff.” She touches on the psychological reasons behind clutter and not letting go — such as procrastination, denial, thrift, and family history — but her underlying premise is that being organized is an ongoing process, not a one-day event. By learning to sort, prioritize, and make fast, rational decisions about their household goods, readers become more efficient and functional not just at home, but in other areas of life as well.

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