Shelley F. Hall
Brick Wall Breakthrough. What the @#$%! Do I Do Next?: Actions for Exceptional Sales and Serviceby: Shelley F. Hall
Written for business owners and managers, it is a how to guide to achieving exceptional sales and service. Organized around the fundamental drivers of growth- sales and service – those areas of excellence leaders need to master to survive and thrive. Presents ideas, tips and techniques in “action drivers” designed for immediate action.