Ordinary People: Extraordinary Lessons: Leadership Insights from Everyday Encounters

We are surrounded by strangers—the people next to us on the bus, those we interact with for a moment in the store, taxi drivers, front-desk employees, people we meet at the gym, doctors, and so on. Though we often don’t realize it in the moment, we can learn something from every single one of these people.

Based on author Karen Friedman’s long-running column in the Philadelphia Business Journal, Perspective on People, Ordinary People: Extraordinary Lessons is a compilation of anecdotal lessons from everyday life. From hilarious to heartfelt, entertaining to enlightening, each story portrays a unique challenge and reveals a new perspective on how to overcome obstacles and create more meaningful interactions with others.

At life’s every turn, people deal with issues of love and loyalty, staying true to one’s values, and navigating difficult situations. Their different perspectives can change the way we see everyday moments and help us improve our own communication skills.

This astute take on life and people around us provides vital leadership lessons for personal empowerment and better relationships.

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