• img-book

    Shelley F. Hall

ISBN: 978-0990343004
Category:

Brick Wall Breakthrough. What the @#$%! Do I Do Next?: Actions for Exceptional Sales and Service

by: Shelley F. Hall

Written for business owners and managers, it is a how to guide to achieving exceptional sales and service. Organized around the fundamental drivers of growth- sales and service – those areas of excellence leaders need to master to survive and thrive. Presents ideas, tips and techniques in “action drivers” designed for immediate action.

CLICK HERE TO BUY FROM AMAZON
Meet the Author
avatar-author
Shelley F. Hall
Shelley Hall is Principal/Managing Director of Catalytic Management, LLC, a leading management consulting firm that produces critical transformational changes in the key areas of sales, customer service, change management, and process improvement. As a highly-successful entrepreneur and corporate fugitive who built, reinvented, and turned-around numerous companies, Hall is considered a leading expert in the field of "customer-focused management." Over her 30+ year career, Shelley has held senior level positions in sales and management with companies in technology, education, advertising, and Internet sales. A thought leader and engaging speaker, she writes frequently for major business journals such as Business Performance Management Magazine, CEO Refresher, The Handbook of Business Strategy, Women's Business, ManageSmarter, Sales and Service Excellence and Chief Learning Officer. Shelley is a mediocre golfer, a determined gardener and according to her family, more than a little insane for leaving sunny Miami for Boston.
Books of Shelley F. Hall
About This Book
Details

ISBN: 978-0990343004
Publisher: Page Court Press
Publish Date: 2014
Page Count: 284

“Brick Wall Breakthrough. What the @#$%! Do I Do Next?: Actions for Exceptional Sales and Service”

There are no reviews yet.

Featured Books
  • img-book
    Your Spacious Self: Clear the Clutter and Discover Who You Are by: Stephanie Bennett Vogt

    It’s a jungle…in here! Most of us do too much, or have more possessions than we need. Or both. Our lives are caught in a swirl of attachments, overwhelm, and endless mechanical “doing.” As humans it is our nature to experience clarity and spaciousness all the time. The problem is we lose focus, get off balance, and forget how.

    With inspiring lessons, humorous stories, and nourishing practices in slowing down, simplifying, and self-care, longtime space clearing expert, Stephanie Bennett Vogt, shows you how to clear your home, quiet the mind, and restore your spirit, in ways that feel good and last a lifetime.

    Your Spacious Self shows us that it’s not our stuff, but holding on to it that creates a force field of “stuckness” that clouds our perceptions and paralyzes our lives. Clutter is not just the junk spilling out of the closet. It is any thing, or thought, that prevents us from experiencing our true nature and best life. Clearing is not a tedious exercise in throwing away, but a gentle journey of letting go – one small step, drawer, or moment at a time.

    Included are daily tips and meditations, a weekly worksheet, and six sample meeting agendas designed for book groups and “clearing circle” support groups.

    CLICK HERE TO BUY FROM AMAZON

  • img-book
    Risk-Free Technology: How Small to Medium Businesses Can Stem Huge Losses From Poorly Performing IT Systems by: Charles L. Nault

    IT has now reached “utility” status everywhere, at least from an expectation standpoint. Just as the utility of electricity is required to power our lights and equipment, and oil or gas insures our heat in the winter, a firm’s network infrastructure MUST be always in place to maintain its Internet access, computerization, phone system and a host of other mission-critical applications.

    Contrary to days passed, companies can no longer function without these. Their customers, employees and vendors expect business networks to be fully functional, expeditious, security protected and accessible around the clock.

    This book addresses the implications of failing to insure that all your IT functions are “utility-status,” and tells non-technical executives what needs to be done from a managerial perspective to achieve true utility status, as well as how to pro-actively monitor such functions to make sudden catastrophes a thing of the past. The book will provide case studies of companies who have lost money and business because they failed to heed this message.

    CLICK HERE TO BUY FROM AMAZON

  • img-book
    Powerhouse: Creating the Exceptional Workplace by: Nancy R. Mobley

    POWERHOUSE gives you the answer! Topics include: How to build your Balanced Scorecard to align human capital with a successful business strategy The importance of turning your cultural norms, values and beliefs into tangible assets Why employees are your best ambassadors to recruit and retain talent•How to balance work and life to honor your employees’ personal lives Recruiting and onboarding techniques to ensure that you get started on the right foot The importance of accountability through a reward and retention strategy The advantage of finding a higher purpose to motivate and challenge key talent Simple, cost-free measures to ensure that you are an Exceptional Workplace Practical examples and stories from Exceptional Workplaces Turn your business into a POWERHOUSE today!

    CLICK HERE TO BUY FROM AMAZON

  • img-book
    How to Give Financial Advice to Women: Attracting and Retaining High-Net Worth Female Clients by: Kathleen Burns Kingsbury

    CLICK HERE TO BUY FROM AMAZON

  • img-book
    The Speaker’s Edge by: Ken Lizotte

    Speakers for business and nonprofit events are sought out every day by meeting planners and program directors. Those who get the call are typically those who fill a specific need and can boast appropriate credentials and experience. The Speaker’s Edge shows you how to land these speaking engagements, especially ones that pay.

    This comprehensive book covers all the conventional means for locating and winning speaking engagements as well as clever, innovative tactics practiced by the most successful veteran speakers. You’ll learn how to: Position yourself as the go-to thought leader in your field of expertise; Use effective tools to highlight your speaker value, including videos, speaker sheets, and speaker bureaus; Consider a variety of speaking opportunities, such as serving on panels, hosting events, and participating in webinars; Locate attractive speaking venues, and successfully use the proposal systems such venues require; Consider what volunteering for pro bono gigs offer as venues for practice and visibility; Negotiate great deals, including setting fees, requesting expenses, and offering options to meeting planners; Maximize your speaking experience, including selling products, arranging follow-up gigs, and soliciting referrals.

    By employing the recommendations in this book, you will elevate your speaking career and and business to new heights.

    CLICK HERE TO BUY FROM AMAZON
    CLICK HERE TO READ MORE