Gaffes, Faux Pas and Awkward Moments: Tips for Successful Emailing in the Workplace
By Lauren Fleming
No longer beholden to the Pony Express or pneumatic tubes, today’s communiqués are zipped off like magic at the click of a button, reaching their destinations in seconds. But with this new medium also comes a whole new set of rules—and a whole new set of problems. How do you send effective e-mails, for example, and how do you recover from e-mistakes?
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